See the content
Citroën Care (Warranty and After Sales)
1) "PERIODIC MAINTENANCE COST"

 

 

2) "WARRANTY"

Warranty Vehicle : 100.000 km / 3 Years (Whichever is earlier)

Warranty Paintwork : 100.000 km / 3 Years (Whichever is earlier)

Warranty Anti Perforation : 12 Years

Warranty Battery EV : 160.000 km / 8 Years (Whichever is earlier) for ËC4

Warranty Battery EV : 140.000 km / 7 Years (Whichever is earlier) for ËC3

*Warranty Battery only for Electric Vehicles

3) "SERVICE APPOINTMENT"

BENEFITS OF SERVICE APPOINTMENTS :

  • You will avoid queues.

  • Priority is given because you have made an appointment.

  • Your car will be worked on immediately because technicians, facilities and spare parts have been prepared beforehand.

  • You can know the estimated completion time in advance so you can manage your valuable time.

*Call 14023 to help reserve your Service Appointment.

 

4) "CITROËN CARE"

CITROËN EMERGENCY ROAD ASSISTANCE 24 H

Several things related to the Citroën Emergency Road Assistance 24H service that you should pay attention to:

     a. Free emergency services for vehicles on the road with the following conditions:

        • Replacement of punctured tires

        • Keys were left in the vehicle

        • Battery / Accu is weak

        • Running out of fuel

     b. Free towing service according to Citroën Emergency Road Assistance recommendations

     c. Free Citroën Emergency Road Assistance membership for 3 years for all new Citroën vehicles and can be used in Jakarta

 

CITROËN CARE ONLINE ASSISTANCE

Ready 24 hours to provide information and services:

a. Information on vehicle products, superior specifications and price lists. Information on sales and after-sales services (service and spare parts), promotional activities/programs, exhibitions (events).

b. Location information and dealer telephone numbers.

c. Provide assistance with complaints regarding dealer products and services.

d. Help arrange Appointment service at the dealer.

e. Help coordinate with Citroën Emergency Road Assistance.

Call, email, or WhatsApp chat directly to our Customer Service everywhere 24/7 for further assistance.