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Privacy Policy


It is our sincere hope at Citroen Indonesia that what is now a purely digital relationship will evolve into a more personal one. A relationship built on trust. Our policy on privacy is simple and unwavering.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this Privacy Policy, which explains our information practices and the choices you can make about the way your information is collected and used.

The Information we Collect

This Privacy Policy applies to all information collected by Citroen Indonesia.

We may collect your personal information at different times, including on this website, at special events, through customer surveys, and through our Customer Relations department.

The types of personal information collected may include :

  • Name
  • Address
  • E-mail address
  • Mailing address
  • Purchase preferences

Your purchase, finance and lease transactions will be subject to additional terms regarding your personal information provided in connection with such transactions, and its use by us and our leasing partners.

How We Use Information

We use the information you provide for the purposes that we identify when we ask you to provide the information, including the following :

  • For market research purposes;
  • To provide you with information about your vehicle (including product campaigns);
  • To include you in advertising and marketing campaigns, including serving targeted ads.

Personal information may be collected, used, or disclosed without the knowledge or consent of the individual in certain circumstances, as permitted or required by law.

These circumstances include personal information which is subject to solicitor-client privilege or is publicly available, where collection or use is clearly in the interests of the individual and consent cannot be obtained in a timely way, to investigate a breach of an agreement or a contravention of a law, to act in response to an emergency that threatens the life, health or security of an individual, for debt collection, or to comply with a subpoena, warrant, or court order.

When your personal information is no longer required to fulfill the purpose for which it was collected, it will be destroyed, erased, or made anonymous, provided there are no legal requirements for its continued retention. Our systematic practices for information and records retention and destruction apply to personal information.